Toggle search bar
Return to Help Index| My Account | |
 |
|
| How do I create an account? | |
| 1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
|
| How do I edit my account information? | |
| Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. | |
| How much does it cost to have a product delivered in the hospital? | |
| Delivery in the hospital is no charge. View additional questions on delivery information. |
|
| I forgot my password. | |
| Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. | |
| How do I return my product? | |
| Please view additional information on returning an item. | |
| The wrong gift was delivered. | |
| If you feel that the wrong gift was delivered, please call the gift shop as soon as possible at 919-784-2138. |
|
| What is your return policy? | |
| Please review our Return Policy. |
|
| When will order be delivered? | |
| Please view our information about hospital deliveries. If you have additional questions, please call the gift shop at 919-784-2138. |
|